Commonly Asked Questions
Do you offer gift cards?
At the moment we do not. But are working on getting them as soon as possible!
What are the payment options?
We offer many different options for payment. You can use our secure payment processor right on our website and pay with credit and visa debit or you can pay with your PayPal account! If you would like to pay with cash or a different payment method send us an email and we can do that for you.
What is your return policy?
You can check out our return policy in our policy
What are the doormats made of?
The doormats are made of 100% coir. Coir fibers which are extracted from the outer shell of a coconut, with a rubber backing.
How long do your doormats last?
These doormats are a renewable and natural product and therefore are not meant to last a lifetime. I recommend a covered entrance and keeping it away from direct rain/snow and salt. As the doormat is made of natural coconut husk fibers water will cause the doormat to swell and shed.
How do you care for my doormat?
I recommend a covered entrance and keeping it away from direct rain/snow and salt. If it does get very wet hang your doormat up to dry. When cleaning it, shake off the dirt. You can also try to gently vacuum the debris.
Do you offer wholesale?
Yes we certainly do! Shoot us a message and we will help organize price, quantity, and other details.